As all orders are shipped directly from The Netherlands, you may be susceptible to customs fees. Customs fees will be charged upon the package reaching the destination country. 

You as the customer, are liable for all import duties, customs and local sales taxes levied by the country you reside in; payment of these fees is necessary to release your order from customs.

The grand total of your order as displayed on the checkout does not include any additional duties required. The carrier will inform you of any additional duties if required. 

VOX has no control over customs and import tax and we can't tell you exactly how much you will be charged as customs and import tax varies widely depending on the country you are situated in.

 USA

The threshold for bringing goods into the US from The Netherlands is $800USD - Any orders with a value above this amount will be charged import fees.

 Canada

The threshold for bringing goods into Canada from The Netherlands is $20CAD - Any orders with a value above this amount will be charged import fees.

 European Union

 Australia

Refusing to Pay Customs

If you choose to refuse the customs fee and the parcel is returned back to VOX, a shipping & handling fee may be deducted from your refund.

If you're still unsure on whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more information before placing your order.